Malware and Spyware Infections

Symptoms of Malware or Spyware Infection

Malware and Spyware self-install upon visiting devious websites, downloading spyware infested files, or opening infected email attachments, among other ways. The most common symptoms of a Malware or Spyware infection, are a decrease in the computer performance and frequent computer lock-ups. The infected system can stop responding temporarily and sometimes it can even just freeze, forcing you to reboot to regain control. A Malware or Spyware infection can start using up all the system’s resources and cause your computer to slow down. This is the very first symptom users should pay attention to, when trying to determine whether their system has been infected with junk.

As social networks like Facebook and Twitter have grown in popularity, hackers and cyber criminals are exploiting these systems to find new ways of infecting computers and stealing identities. Another symptom of a Malware infection is unwanted pop-ups. These are additional browser windows that open automatically, displaying promotional content often not related to the products or services offered by the specific website you are visiting. For example, you may be browsing your Bank’s website and additional windows begin appearing on your screen that promote a different product. Multiple, unrelated pop-ups are a good indication that Malware or Spyware may have infected your computer. An additional symptom that can alert users to a potential Malware or Spyware infection is browser redirection. You type an address in your browser, but you are then displayed a different website. This can be a very dangerous infection, as it can lead to elaborate schemes to steal your personal information.

If you suspect that you may have been infected by Malware or Spyware, the first thing you want to do is to backup your data. Make sure that you have a copy of your Documents, Pictures, Videos and anything else that is important to you. We would be happy to pay you a visit and assess the damage to determine the best course of action. In some cases, it is possible to remove the malware but we have seen some computers where the infection was so bad that it required a factory restore. This is in most cases desirable, as it ensures that your computer will not be left in a compromised state.

Our expert technicians provide comprehensive malware and spyware removal services to keep your systems safe and secure. We use the latest tools and techniques to identify and eliminate all types of malicious software, and we'll work with you to implement preventative measures to protect your systems in the future. Contact us today for fast and effective malware and spyware removal.